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Cheap Words: Amazon Is Good For Customers, But Is It Good For Books?

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This article by George Packer originally appeared on The New Yorker site for its 2/17/14 print issue.

Amazon is a global superstore, like Walmart. It’s also a hardware manufacturer, like Apple, and a utility, like Con Edison, and a video distributor, like Netflix, and a book publisher, like Random House, and a production studio, like Paramount, and a literary magazine, like The Paris Review, and a grocery deliverer, like FreshDirect, and someday it might be a package service, like U.P.S. Its founder and chief executive, Jeff Bezos, also owns a major newspaper, the Washington Post. All these streams and tributaries make Amazon something radically new in the history of American business. Sam Walton wanted merely to be the world’s biggest retailer. After Apple launched the iPod, Steve Jobs didn’t sign up pop stars for recording contracts. A.T. & T. doesn’t build transmission towers and rent them to smaller phone companies, the way Amazon Web Services provides server infrastructure for startups (not to mention the C.I.A.). Amazon’s identity and goals are never clear and always fluid, which makes the company destabilizing and intimidating.

Bezos originally thought of calling his company Relentless.com—that U.R.L. still takes you to Amazon’s site—before adopting the name of the world’s largest river by volume. (If Bezos were a reader of classic American fiction, he might have hit upon Octopus.com.) Amazon’s shape-shifting, engulfing quality, its tentacles extending in all directions, makes it unusual even in the tech industry, where rapid growth, not profitability, is the measure of success. Amazon is not just the “Everything Store,” to quote the title of Brad Stone’s rich chronicle of Bezos and his company; it’s more like the Everything. What remains constant is ambition, and the search for new things to be ambitious about.

It seems preposterous now, but Amazon began as a bookstore. In 1994, at the age of thirty, Bezos, a Princeton graduate, quit his job at a Manhattan hedge fund and moved to Seattle to found a company that could ride the exponential growth of the early commercial Internet. (Bezos calculated that, in 1993, usage climbed by two hundred and thirty thousand per cent.) His wife, MacKenzie, is a novelist who studied under Toni Morrison at Princeton; according to Stone, Bezos’s favorite novel is Kazuo Ishiguro’s “The Remains of the Day,” which is on the suggested reading list for Amazon executives. All the other titles, including “Sam Walton, Made in America: My Story,” are business books, and even Ishiguro’s novel—about a self-erasing English butler who realizes that he has missed his chance at happiness in love—offers what Bezos calls a “regret-minimization framework”: how not to end up like the butler. Bezos is, above all things, pragmatic. (He declined to be interviewed for this article.)

 

Click here to read the full article on The New Yorker site.

Does Digital Publishing Mean The Death Of The Author?

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This article by Richard Lea originally appeared on The Guardian UK’s Books Blog on 1/23/14.

We used to know what it took to be a writer – you had to publish a book. But electronic publishing is piling pressure on myths of the author’s life.

What’s the difference between making money out of books and writing books that people want to buy? Turns out it’s about 40% – if, that is, you believe this year’s Digital Book World (DBW) survey.

Only 20% of the 1,600 self-published authors surveyed, and just a quarter of the almost 800 writers with a traditional book deal, judged it “extremely important” to “make money writing books”. Shift the issue to publishing “a book that people will buy” and the figures leap to 56% and 60% respectively.

But of course, you say – this is literature we’re talking about. These authors have loftier concerns than the grubby business of making money. Art is their province. If they must consort with the commercial world to find an audience, then so be it. But heaven forfend they should be interested in something so base as raking in the cash.

Except, in the digital age this kind of logic just doesn’t wash. If all you’re interested in is finding an audience for your work, then electronic distribution allows you to find it without any connection to the marketplace at all. Write your masterpiece, stick it on your website, and sound the trumpets for the victory of Pallas Athene. Or, if what you’re really looking for is the grateful adulation of your adoring fans, stick it on Scribophile or WritersCafe and get ready to feel the love. These days the only reason for worrying about publishing “a book that people will buy” is to “make money writing books”.

 

Click here to read the full article on The Guardian UK’s Books Blog.

 

The Good And Bad In Chaotic eBook Pricing

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This post, by Mike Masnick, originally appeared on Techdirt on 10/8/13.

For years we’ve discussed the ridiculousness of ebook pricing, where some publishers seem to think that sky high prices for ebooks (often higher than physical copies) make sense, despite the lack of printing, packaging, shipping and inventory costs. And, of course, we won’t even get into the question of the price fixing debacle. Art Brodsky recently wrote a fascinating piece over at Wired about how ebook pricing is an “abomination,” because it’s designed to price people out of reading. He points out that we should think more about ebooks like we think about apps, since that’s a much more direct comparison than “books.” And then he gets into a discussion of how publishers are going crazy with their library pricing:

Take the example of J.K. Rowling’s pseudonymous book, Cuckoo’s Calling. For the physical book, libraries would pay $14.40 from book distributor Baker & Taylor — close to the consumer price of $15.49 from Barnes & Noble and of $15.19 from Amazon. But even though the ebook will cost consumers $6.50 on Amazon and Barnes & Noble, libraries would pay $78 (through library ebook distributors Overdrive and 3M) for the same thing.

Somehow the “e” in ebooks changes the pricing game, and drastically. How else does one explain libraries paying a $0.79 to $1.09 difference for a physical book to paying a difference of $71.50 just because it’s the electronic version? It’s not like being digital makes a difference for when and how they can lend it out.

 

Click here to read the rest of the post on Techdirt.

 

Amazon Turns the World of Web Serials on its Head

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This post, by PJ Kaiser, originally appeared on Tuesday Serial on 9/13/12.

When it comes to publishing serial stories, writers have faced a conundrum. There are very few online formats that lend themselves to publishing installments. Smashwards specifically disallows unfinished works, and Amazon and Barnes & Noble force the publisher to package each installment separately unless it’s a completed work. This means each episode / installment has its own price, its own cover, its own description, its own reviews. The reviews make it a particularly sticky issue because if the first installment has glowing reviews, those reviews don’t show up automatically on the seventeenth installment. Readers have to go to some trouble to track it all down.

Roz Morris recently wrote an insightful post about her somewhat frustrating experiencing publishing her novel “My Memories of a Future Life” in installments on Amazon. She recapped her issues and lamented the fact that Amazon and other publishers didn’t easily allow for the publishing of a serial in installments.

Just after she had published her post, however, Amazon made an announcement which has the potential to revolutionize the publishing of serial stories. You’ll see at the bottom of her post, she included an addendum about Amazon’s announcement.

For full details of Amazon’s announcement, you’ll want to check out this press release from the Wall Street Journal’s Market Watch. The upshot of this is that Amazon now has a new format specifically for serials which will allow readers to pay one flat fee and receive all installments of the story: past, present and future. It keeps reviews in one place and doesn’t clog up the reader’s kindle with multiple entries for the same story.

At the moment, Kindle Serials do not appear to be a self-publishing platform, although it does appear to bypass the role of the agent. Amazon’s submission guidelines provide no indication of how serials are evaluated, how many might be considered for publishing or any specifics. We hope that over time that will become more clear and of course we also hope that the platform becomes a self-publishing option.

As writers, publishers and everybody else try to figure out how Kindle Serials will work, there’s a lot of buzz about it on social media and the interwebs.

 

Click here to read the rest of the post on Tuesday Serial.

 

Kindle Singles and the Future of Ebooks

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This post, by Joe Wikert, originally appeared on his Digital Content Strategies blog on 10/21/13.

“Compelling ideas expressed at their natural length.” That’s Amazon’s tagline for their popular Kindle Singles program. And while Singles hasn’t exactly been a major industry disruptor I believe it lays the foundation for some of the bigger, bolder initiatives Amazon is planning for the future. I also believe it’s a model that will become much more common over time.

The formula looks like this:

1.End the practice of artificially puffing up content

The greatest aspect of Kindle Singles is, of course, their short length. The first one I read was a Single about media and I remember thinking how a typical business book editor would have asked the author to turn this 30-page gem into a bloated 300-page mess. It happens all the time and it’s a function of both physical shelf presence and perceived value. In the ebook world there’s suddenly no physical bookshelf an individual title has to have a spine presence on. Now we just need to stop equating “shorter” with “cheaper”…more on that in a moment.

2.Attention spans are shrinking

Face it. With very few exceptions you’re probably thrilled to read all this short-form content that didn’t exist 10 years ago. Blogs, no matter what they’re called, are very popular. Then came Twitter with its 140-character bursts of information. Let’s also not forget about all the other terrific short-form content services like Byliner that we’ve grown to love. Shortened content is also why The Week is such a popular magazine. Kindle Singles is just tapping into our desire to find the Cliff’s Notes on everything so that we can quickly read it and move on.

 

Click here to read the rest of the post on Digital Content Strategies.

 

Publish Faster, Publish Less: Futurebook’s “Big Ideas”

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This post, by Porter Anderson, originally appeared on Publishing Perspectives on 11/26/13.

LONDON: In publishing these days, one person’s big idea is the next person’s belly laugh.

But “The Big Ideas Session” near the end of The Bookseller’s FutureBook conference in London last Thursday was intended to be the day’s most provocative event. (Of course, there were some other provocations, as covered yesterday by Roger Tagholm in Is Government the Only Force Able to End Amazon Dominance?)

In the trademark deep-pink glow of the FutureBook’s backdrop, the segment crackled with lightning glimpses of an industry still picking its way awkwardly, sometimes testily, across a treacherous digital landscape.

Faber & Faber’s Stephen Page energetically hosted a panel of eight industry figures, each of whom had a few minutes to pitch a “big idea” to the 600+ attendees at Queen Elizabeth II Centre, Westminster.

Calling the group into session, Page left no doubt that he hoped for something a bit more than a smooth ride, remarking: “To change, when you’re doing pretty well, is incredibly difficult. We must innovate in the core, in the core of our publishing.”

Adding that he’d like the session to offer particular challenges to publishing houses that still see ebooks as innovative, he said, “It’s nonsense to say publishing doesn’t innovate. Who here today will be who we talk about in 20 years?”

 

Michael Bhaskar: “Don’t Believe the Crap”

The first to take the lectern was Profile Books’ Digital Publishing Director Michael Bhaskar, who took aim at what he sees as three myths surrounding publishing.

 

Click here to read the rest of the post, which includes input from numerous industry experts, on Publishing Perspectives.

 

No, Mike Shatzkin did NOT say that publishing is spiraling down the drain

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This post, by Mike Shatzkin, originally appeared on his The Shatzkin Files blog on 11/21/13.

As part of the promotion of the Digital Book World conference, I do some interviewing with the very capable Jeremy Greenfield, the editor of their blog. And Jeremy takes our conversations and chops them up into short pieces around the themes of our show. Since the focus of Digital Book World is “how digital is changing publishing”, Amazon is a topic of great interest and one we try to address in an original and enlightening way.

In my interview with Jeremy, for which he published very brief but entirely accurate excerpts, I did say that publishers would face a real selling job with authors when Amazon’s share grows by another 25% from its current base or if Barnes & Noble closed. Neither of those things is likely to happen in the next few years. If and when the day comes that one of those things does happen, not all publishers would be entirely defenseless even with today’s arsenal of capabilities. And Jeremy’s piece closes with my suggestion that publishers can help themselves by doing “digital marketing at scale, which is audience-centric in its thinking.”

Despite how this is interpreted in some circles, it does not add up to publishing “spiraling down the drain”.

Amazon is already truly disruptive and it isn’t clear to anybody but those on the inside of Amazon exactly how disruptive. I’ve written earlier that we know nothing about the used book marketplace they host and foster, which we must assume cuts into sales, particularly of bestselling books which have many copies in circulation. A recent discussion on a mailing list I’m on revolved around what we don’t know about how many ebooks are being published. Why? Because Bowker, which issues ISBN numbers and therefore helps us count the titles going into the marketplace, doesn’t necessarily get to touch (and count) titles that stay entirely inside of Amazon and therefore only use the Amazon “ASIN” substitute for the ISBN. Other ebook retailers will handle titles without ISBN numbers, but only Amazon has a large enough market by itself to make a substantial number of self-publishers work with them alone.

And now we have the anomaly of sales reporting from the AAP, once again working without totally internal Amazon IP, that suggests ebook sales are going down. Are they going down? Or are self-published titles exclusively inside Amazon taking share away from the part of the business we can see and count for ourselves and masking the ebook sales growth that is actually taking place? I have no evidence, but that strikes me as a more likely reality than that ebook sales have actually fallen year-to-year recently.

 

Click here to read the rest of the post on The Shatzkin Files.